Features

Web-Based Platform

The Tethr It management console operates directly from your web browser, requiring no additional hardware or software.

Video Calling

Don't tell experts what your problem is, SHOW THEM using Tethr It's cloud-based video calling system.

Geolocation

Capture the GPS location of the caller.

Two-Way Screen Annotation

Both the user and expert can annotate on-screen, allowing them to collaborate directly when identifying areas of concern.

Smart Glasses

Integrate with handsfree smart glasses to maximize safety and efficiency.

Call Rolling

Calls will automatically roll to the next available expert, just like a phone system, ensuring incoming calls are answered.

Skills Routing

Create your own trees of experts based upon their specific areas of expertise, allowing app users to route directly to the appropriate individuals.

Content/Media Share

Experts share their screen with the user, providing specific information needed to fix the issue, in the form of video, documents, and photos.

Push Websites

Experts can launch websites on the user's smart device, walking them through processes such as ordering specific parts online.

Ecommerce Functionality

Built-in e-commerce platform allows you to monetize inbound calls.

Initiate A Call Three Ways

A Tethr It call can be started directly through the app or by through the management console via email or text message.

Multi-Party Calling

Multiple Tethr It users can be pulled into a single call to collaborate as needed.

Remote Access and Control

Easily acquire control of another user’s device from the management console for system-based troubleshooting and diagnosis.

Optimized Streaming

Tethr It automatically streams video to the quality that best suits connection speeds, maximizing conversation condition.

Intuitive Control Panel

Easy-to-use Tethr It management system requires limited training.

Call Recording

Record and access historical call data for training and best-practice sharing.

Usage Analytics

Built-in reporting allows you to easily manage your team, providing visibility to calls taken, duration and more.

Dedicated Support & Onboarding

With on-site and remote onboarding options, getting your team set-up on Tethr It is simple, quick, and easy. Plus, we offer 24/7 support when questions arise.

SDK & API Integration

Tethr It has the capability to integrate with Salesforce and other mobile apps and software. Ask us if Tethr It can integrate with your existing solutions.

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