The Tethr management console operates directly from your web browser, requiring no additional hardware or software.
Don't tell experts what your problem is, SHOW THEM using Tethr's cloud-based video calling system.
Both the user and expert can annotate on-screen, allowing them to collaborate directly when identifying areas of concern.
Calls will automatically roll to the next available expert, just like a phone system, ensuring incoming calls are answered.
Create your own trees of experts based upon their specific areas of expertise, allowing app users to route directly to the appropriate individuals.
Experts share their screen with the user, providing specific information needed to fix the issue, in the form of video, documents, and photos.
Experts can launch websites on the user's smart device, walking them through processes such as ordering specific parts online.
Built-in e-commerce platform allows you to monetize inbound calls.
A Tethr call can be started directly through the app or by through the management console via email or text message.
Multiple Tethr users can be pulled into a single call to collaborate as needed.
Easily acquire control of another user’s device from the management console for system-based troubleshooting and diagnosis.
Tethr automatically streams video to the quality that best suits connection speeds, maximizing conversation condition.
Easy-to-use Tethr management system requires limited training.
Record and access historical call data for training and best-practice sharing.
Built-in reporting allows you to easily manage your team, providing visibility to calls taken, duration and more.
With on-site and remote onboarding options, getting your team set-up on Tethr is simple, quick, and easy. Plus, we offer 24/7 support when questions arise.
Tethr has the capability to integrate with Salesforce and other mobile apps and software. Ask us if Tethr can integrate with your existing solutions.