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Web-Based Platform
The Tethr management console operates directly from your web browser, requiring no additional hardware or software.
Video Calling
Don't tell experts what your problem is, SHOW THEM using Tethr's cloud-based video calling system.
Two-Way Screen Annotation
Both the user and expert can annotate on-screen, allowing them to collaborate directly when identifying areas of concern.
Call Rolling
Calls will automatically roll to the next available expert, just like a phone system, ensuring incoming calls are answered.
Skills Routing
Create your own trees of experts based upon their specific areas of expertise, allowing app users to route directly to the appropriate individuals.
Content/Media Share
Experts share their screen with the user, providing specific information needed to fix the issue, in the form of video, documents, and photos.
Push Websites
Experts can launch websites on the user's smart device, walking them through processes such as ordering specific parts online.
Ecommerce Functionality
Built-in e-commerce platform allows you to monetize inbound calls.
Initiate A Call Three Ways
A Tethr call can be started directly through the app or by through the management console via email or text message.
Multi-Party Calling
Multiple Tethr users can be pulled into a single call to collaborate as needed.
Remote Access and Control
Easily acquire control of another user’s device from the management console for system-based troubleshooting and diagnosis.
Optimized Streaming
Tethr automatically streams video to the quality that best suits connection speeds, maximizing conversation condition.
Intuitive Control Panel
Easy-to-use Tethr management system requires limited training.
Call Recording
Record and access historical call data for training and best-practice sharing.
Usage Analytics
Built-in reporting allows you to easily manage your team, providing visibility to calls taken, duration and more.
Dedicated Support & Onboarding
With on-site and remote onboarding options, getting your team set-up on Tethr is simple, quick, and easy. Plus, we offer 24/7 support when questions arise.
SDK & API Integration
Tethr has the capability to integrate with Salesforce and other mobile apps and software. Ask us if Tethr can integrate with your existing solutions.
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