Heavy Equipment Industry

  • Remote troubleshooting / diagnosis
  • Equipment rental triage
  • Equipment inspections in the field
  • Remote supervision of employees
  • Jobsite progress review
  • Parts/tools identification aid
  • Virtual demos
  • Visibility to component repairs in rebuild centers
  • Used equipment inspections for quoting
  • Product support rep technical support in the field
  • Formal delivery process
  • Three-way calls with customers to show additional work needed

Other Industries

  • Industrial
  • HVAC/Piping
  • Automotive repairs
  • Mobile workforces
  • Customer service
  • Insurance
  • Healthcare
  • Retail – merchandisers answering planogram questions
  • Digital technical support

 

https://youtu.be/m2ORh3Na7aM